Sears Morons
Friday, February 25th, 2005We got a new washer and dryer this week from Sears, it was delivered on Wednesday. It’s AWESOME. Clothes come out of the washer practically dry because they are spun so hard, and the dryer is real quick. I have done more laundry in the last 24 hours than I coulda done all week w/ the old set (where stuff came out of the washer sopping wet and the dryer didn’t dry after the first round of 80 minutes).
Some things were imperfect w/ the delivery, but I tend to give people the benefit of the doubt. “It must be a hard job, they did better than I could have done.” “I don’t want to be a hard ass.” Whatever. But today the tally of unacceptable problems hit four:
1) I heard phrases like “piece of shit!” uttered by the installer. Nice, come into my home and insult my expensive top-of-the line purchase that I went into debt with your company to pay for.
2) The washer didn’t work when they left. Turns out the dumb-asses never plugged it in.
3) They ripped the linoleum in one spot and gouged it in 2-3 other spots.
4) They swapped the hot and cold hoses, so when doing delicates and darks, it was using HOT water, which could shorten the life of such clothes.
Each time I called Sears it was days before service could come out. Luckily I have handy ‘ol M who is every so handy w/ tools and much more limber than I am and was able to jump on top of the very tall equipment and hang over the back to do all the work that the asshole installers never did or never did right. If it weren’t for M, I’d be sitting for 7 days with brand new but useless equipment and a HUGE backlog of laundry.
And these jerks get paid good money to do this shit.




